Billing, not the app
Every platform does daily sheets. The one that reliably collects tuition and reconciles it is the one that pays for itself.
Childcare software is a quote-only market. That is not an accident, and it means the useful skill is not reading comparisons — it is writing one specification and sending it to everybody.
Every platform does daily sheets. The one that reliably collects tuition and reconciles it is the one that pays for itself.
Where a vendor publishes a free plan, start there. You will learn your requirements faster than any demo teaches them.
A low per-child fee beside a high card rate is the expensive option at volume. Compare both together or not at all.

Because pricing varies with child count, module mix, payment volume and how hard you negotiate — and because a published price invites comparison. Checked live on 2026-09-04, Procare's pricing page was unreachable and Brightwheel's pricing is given on a sales call.
The consequence for a buyer is that comparison articles carrying per-child dollar figures are quoting estimates, not rate cards. Some of those estimates are reasonable; none of them are the price you will be offered.
So stop reading and start specifying. One document, sent to four vendors, produces four comparable quotes in about a fortnight.
Keep it to one page. Number of children by room, number of staff, number of sites, expected monthly tuition volume, and the modules you actually need — attendance and ratio, billing and collection, parent messaging, food programme records if you claim CACFP, and staff scheduling if you want it.
Then ask for the price in a fixed format: per-child per-month fee, any base fee, any per-user fee, setup or migration fee, card and ACH processing rates, and contract term with the monthly option priced separately.
A vendor that will not answer in that format is telling you something useful about how the relationship will go.
| Ask for | Why it matters |
|---|---|
| Per-child monthly fee | The headline, and the least of it |
| Base or platform fee | Hits small programmes hardest |
| Card and ACH rates | Usually the largest real cost |
| Setup or migration fee | Often waived if you ask |
| Family onboarding | Who chases the authorisations |
| Export format on exit | Your leverage at renewal |
| Monthly term price | The premium for not committing |
Send the same seven asks to every vendor and compare the answers side by side. Anything answered with a range rather than a number is not an answer.
Not in daily sheets and photos — everybody does those and they demo beautifully. The differences are in billing edge cases, reporting depth, food-programme support, and whether staff scheduling is a real module or a calendar.
Billing edge cases are the sharpest test: a sibling discount, a part-time schedule, a family splitting payment two ways, a subsidy paying part of a place, a late fee applied automatically. Bring all five to the demo.
Food programme support matters if you claim CACFP, because meal counts and menus have to be recorded in a claimable form. A platform that cannot produce the claim is a platform plus a spreadsheet.
Annual commitment before a full enrolment cycle. Pay the monthly premium until you have run a September and a January on the platform.
Processing rates buried in a separate agreement. They are the largest number in the deal for most programmes and they belong on the same page as the per-child fee.
Migration you do yourself. Moving families onto new payment authorisations is weeks of chasing, and a vendor who runs it is worth real money.
And staff adoption. A platform teachers work around is a platform you pay for while still writing paper sheets.